Shauvik Chakraborty
Salesforce Delivery Lead at Cognizant | Technology Transformation | Program Management | 7X Salesforce Certified | Double Star Ranger
- Role
- Salesforce Delivery Lead at Cognizant
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Shauvik Chakraborty
Technology Leader skilled in delivering Customer Experience Transformations for customers - with 16+ years of industry experience across Delivery, Project Management, Consulting and Presales and Solutioning - having worked for clients across Insurance, Retail and Consumer Goods, Manufacturing and Energy & Utilities. I possess skills aligned to:• Project and Program Management• Requirement Analysis and Solution Design• Solution Architecture and Capability Fitment• Presales, Deal Shaping and Go-to-MarketCurrently working as a Salesforce Delivery Lead for key Accounts within the Retail and CPG portfolio in NA geo. Previously worked as a Senior Functional Architect and Onshore Engagement Lead for a leading Consumer Goods company as part of its initiative to build a unified CRM solution based on Salesforce. I have 12+ yrs of experience in Consulting, Solutions and Presales with experience of owning end-to-end solution conceptualization, design and articulation for complex deals across Retail, CPG, Travel & Hospitality and Manufacturing and Energy & Utilities industries. An MBA in Marketing and Information Management from MDI, Gurgaon with Bachelors’ in Electrical Engineering.
Experience
Salesforce Delivery Lead
Apr 2025 — Present · Franklin, TN, US
Lead Onshore Delivery for Salesforce Engagements for Retail vertical in NA geo – with P&L ownership of $12 Mn. Responsible for delivery strategy, resource and budget allocation, and drive portfolio performance to align with revenue and profitability targets, Account mining, Pursuit management and overall execution.
Education
Management Development Institute, Gurgaon
MBA, Marketing and Information Management
2010 — 2012
DAV Public School
Secondary, General
1989 — 2001
Apeejay School
Senior Secondary, Science
2001 — 2003
College of Engineering & Management, Kolaghat
B.Tech., Electrical Engineering
2003 — 2007
Skills
- Db2
- Proposal Writing
- Business Analysis
- Analytics
- Requirements Gathering
- Supply Chain Management
- Crm
- Requirements Analysis
- C
- Leadership
- Competitive Analysis
- Pre-Sales
- Sql
- Market Research
- Oracle E-Business Suite
- Oracle Scm
- Erp
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