Shauntelle Moussa
Case Manager @La Frontera EMPACT - Suicide Prevention Center
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WORK HISTORY
Case Manager @La Frontera EMPACT - Suicide Prevention Center
Assist the clinical team in care coordination for clients with serious mental illnesses.Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with HIPAA regulations.Provide direct support to clients and assist with community resource navigation.Facilitate communication between clients, Case Managers, and external service providers.Participate in team meetings and contribute to developing individualized care plans.Support clients during crises and implement de-escalation techniques.
EDUCATION
Rio Salado College
Associate in Applied Science, Behavioral Sciences
Just1Life Services Inc.
PRSS, Peer Recovery Support Specialist
Rio Salado College
Certification, Computer Software and Media Applications
Rio Salado College
Levels I and II, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Rio Salado College
Associate of Applied Science, Addictions and Substance Use Disorders
Just1Life
Peer Recovery Support Specialist/BHT Certification
ABOUT SHAUNTELLE MOUSSA
As a Case Management Coordinator at La Frontera EMPACT - Suicide Prevention Center, I help individuals with chronic illnesses, mental health issues, or life-altering conditions access rehabilitation programs and community services. I work collaboratively with public and private partners to address community problems related to behavioral health, affordable housing, children and youth, employment, crisis intervention/suicide prevention, military veterans, and community and cultural education.I am also pursuing an Associate in Applied Science in Behavioral Sciences from Rio Salado College, expected to graduate in May 2026. Additionally, I have a PRSS certification from Just1Life Services Inc. and a certification in Computer Software and Media Applications from Rio Salado College. My skills include front office operations, office equipment, and customer support. I am passionate about helping others and making a positive impact in my community.
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