Shaun Doyle

About Shaun Doyle

Shaun Doyle is CEO of Cognitive Box Consulting LLC, a global team of business and…

Experience

1. CEO

   Cognitive Box Consulting Llc

   Jan 2003 — Present

   Cognitive Box Consulting LLC is a global team of business and technical consultants who advise organizations on how to gain sustainable and competitive advantage through the exploitation of their customer information. We call this key corporate asset “Customer Intelligence”. We are a Customer Relationship Management (CRM) consulting firm, which helps our clients derive business value and cost savings from their Customer Intelligence. Cognitive Box supports its clients in the development of CRM systems to track and measure campaigns over multiple channels, including email, social media, telephone and direct mail. We also assist our clients in developing CRM analytics to monitor client activity and preferences, and to augment sales forecasts, which aid in measuring the effectiveness of their marketing campaigns. In today’s business environment these tools are an important component, which enable our clients to differentiate themselves from their competitors. Cognitive Box has extensive experience in helping clients vision, roadmap, design, build and implement customer-focused database marketing systems. We have driven the build of more than 200 marketing solutions across various industries, including the financial services, retail, mail order, utilities, charity, media, gaming and telecommunications sectors and work with most of the key vendors across the globe.

Education

• Liverpool John Moores University

  BSC Pharmacy

• MA Business Analysis, Lancaster University UK

  MA Business Analysis, MBA

Skills

• Integration
• Retail
• Offer Optimization
• Start-Ups
• Customer Retention
• Multi-Channel Marketing
• Campaign Optimization
• Sas
• Executive Management
• Social Media
• Management
• Offers
• Customer Service
• Analysis
• Database Marketing
• Business Intelligence
• Product Management
• Online Marketing
• Strategy
• SEO
• Strategic Partnerships
• Marketing Communications
• Crm
• Process Improvement
• Data Warehousing
• Business Analysis
• Customer Relations
• Strategic Planning
• Segmentation
• Consulting
• Microsoft Office
• Direct Marketing
• Marketing Automation
• Integrated Marketing
• E-Commerce
• Program Management
• Business Development
• Digital Marketing
• Business Strategy
• Digital Media