Shaun Cassells

About Shaun Cassells

Shaun Cassells is a results-driven Technology Evangelist and Distinguished Engineer, passionate about helping organizations leverage technology to drive business innovation and success.With over 30 years of experience, Shaun has a proven track record in business continuity, strategic technology deployment, and team leadership. As a Director of Strategic Solutions Engineers, he has worked with diverse industries, guiding top-performing teams and leading the implementation of cutting-edge technologies to achieve seamless operations. Shaun is also a published author, educator, and frequent speaker at international conferences.Specializing in areas such as digital transformation, enterprise IT solutions, and emerging tech trends, Shaun’s insights focus on the intersection of technology and business strategy. His work is dedicated to helping organizations stay ahead of industry changes by embracing innovation and operational excellence.

Experience

1. Team Manager, Solution Engineering - Global Strategic Accounts & Federal Sales

   TeamViewer

   Jul 2025 — Present · Austin, TX, US

   As Team Manager of Solution Engineering, I lead a globally distributed team focused on strategic enterprise accounts and federal government sales. My mission is to drive technical wins through value-based solution selling, leveraging frameworks like MEDDPICC and data-driven insights to accelerate deal velocity and customer success.Following TeamViewer’s acquisition of 1E, my focus has been on enabling our expanded portfolio across digital employee experience (DEX), endpoint automation, and remote connectivity. I work closely with Account Executives, product teams, and marketing to ensure our pre-sales engineers are equipped to deliver disruptive, high-impact solutions that align with customer missions.Key Responsibilities & Achievements- Built and scaled a high-performing pre-sales engineering team across AMS, APAC, and EMEA- Led enablement initiatives to integrate 1E capabilities into TeamViewer’s strategic sales motions- Delivered POV frameworks and technical win strategies for federal and strategic accounts- Championed MEDDPICC adoption across the sales organization to improve qualification and forecasting- Designed and delivered global SE training programs and enablement workshops- Supported federal conference strategy and SE coverage planning for high-impact events- Driving thought leadership series including internal and external events around the world from Tampa to Tokyo

Education

• Washington High School

  High school Diploma

  1994 — 1997

• University of Iowa

  Computer Science

  1997 — 2002

Skills

• Microsoft Technologies
• Process Improvement
• Systems Management
• Digital Disruption
• Group Policy
• Programming
• Configuration Management
• Active Directory
• System Center Configuration Manager (Sccm)
• Windows Server
• Solution Selling
• System Center
• Application Virtualization
• Mdt
• Iis
• Leadership
• Saas
• Powershell
• Data Mining
• Scom
• Vbscript
• Enterprise Software
• Enterprise Architecture
• System Deployment
• Vmware
• Server Architecture
• Hyper-V
• Application Packaging
• Microsoft Products
• Sccm
• Project Management
• Software as a Service (Saas)
• Vdi
• Xml
• Solution Architecture
• Software Asset Management
• App-V
• Sms
• Information Management
• Virtualization