Shauna Farrar

Senior Client Manager @Gibson

South Bend, IN, US

Senior Client Manager- Work with client to develop renewal and marketing strategies- Proactively communicate trend or changes in the market- Assist with preparation of new business and renewals- Lead implementation process around new lines of coverage or vendor/carrier changes- Coordinate and prepare communication materials to support employee meetings- Conduct employee meetings- Provide day-to-day support around, claims, eligibility, billing issues and address benefit related questions.