Shauna Cole

About Shauna Cole

I’m a results-driven executive with 20+ years of experience leading teams, scaling operations, and transforming businesses through technology. As Vice President of Delivery at Thentia, I guide SaaS implementations that help regulatory agencies modernize their systems, streamline processes, and better serve the public.I’m passionate about connecting strategy, people, and process to deliver meaningful outcomes. Whether it’s optimizing delivery models, managing P&L, or aligning teams around shared goals, I believe operational excellence starts with strong leadership and collaboration.I also hold a Six Sigma Green Belt certification, reinforcing my commitment to efficiency, quality, and continuous improvement in every project.

Experience

1. Oklahoma General Manager

   Thentia

   Jan 2026 — Present

Education

• Mid-America Christian University

  Master of Business Administration - MBA, Business Administration and Management, General

  2025 — 2026

• Mid-America Christian University

  Bachelor of Science in Management and Ethics, Management Information Systems Emphasis

  2017 — 2021

Skills

• Business Analysis
• Requirements Analysis
• Project Management
• Process Improvement
• Requirements Gathering
• Business Intelligence
• Microsoft Office
• Project Planning
• Data Analysis
• Leadership
• Team Building
• Strategic Planning
• Knowledge Management
• Itil
• Vendor Management
• Business Process Improvement
• Customer Service
• Quality Assurance
• Team Leadership
• Change Management
• Government
• Vendor Management Skills
• Training
• Public Speaking
• Web Content Management
• Web Project Management
• Testing
• Troubleshooting
• Management
• Software Development
• Program Management
• Analytics
• Compliance
• Governance
• New Business Development
• Strategy
• Information Technology
• Microsoft Word