Shaun Washington

Scrum Master @Press Ganey

UT, US

In my current role as a Scrum Master supporting remote Agile teams, I drive the successful delivery of digital products by fostering team alignment, coaching on Agile principles, and removing roadblocks that hinder progress. I work closely with developers, product owners, and stakeholders to maintain clarity of scope, velocity, and execution across multiple workstreams. With a strong focus on continuous improvement and team empowerment, I’ve helped transform delivery workflows and increase stakeholder confidence in outcomes.Key Highlights: Boosted team productivity by 45% through proactive backlog refinement, effective facilitation of Scrum events, and tailored Agile coaching. Elevated stakeholder trust by streamlining incident response and delivering consistent, transparent reporting on team progress. Protected teams from external disruptions, enabling focused sprint execution and sustainable high performance. Shortened release cycles by enhancing cross-team communication and aligning interdependent deliverables across projects. Advanced software reliability by championing test-driven development, structured debugging, and refactoring best practices.

Liberty University

Doctor of Philosophy - PhD