Shaun Pears
Service Delivery Coordinator @Redcentric
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WORK HISTORY
Service Delivery Coordinator @Redcentric
Harrogate, GB
SKILLS
ABOUT SHAUN PEARS
With 15+ years NOC experience working within Telecom Transmission, Voice NMC, IT and Retail Tech Service Desk and Major Incident arenas, working on CWDM/DWDM/SDH/PDH/HFC/Cisco management platforms and TDM Switches including Nokia DX220/System-X/Nortel DMS100 as well as SIP solutions & various retail in house applications. An engineer and analyst with many years experience of working within provisioning and technical faults/problems/incidents (reactive/proactive) areas. Other duties included the involvement in project management and the ORT process spending time at Ericsson in Delhi for Knowledge Transfer duties. A candidate with proven time management, capable of multitasking and the prioritisation of workload. A clear communicator with the willingness to learn and develop new skills.
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