Shaun N. Thapper

Desktop Analyst Application Packager @AtkinsRéalis

Manchester, GB

Led full-scale migration in the North West from Windows 10 to Windows 11, maintaining operational continuity and achieving zero critical downtime. • Performed application and hardware compatibility assessments, resolving conflicts to guarantee seamless adoption.• Streamlined rollout by implementing phased deployment and automated provisioning, reducing manual effort.• Collaborated with cross-functional teams (IT, Security, Compliance, Business Units) to align technical changes with organisational requirements.• Delivered training and support to end-users and IT staff, resulting in faster adoption and improved productivity.• Enhanced security posture by leveraging Windows 11’s built-in protections (e.g, TPM 2.0, Secure Boot, improved endpoint management).• Improved user experience by optimising system performance and enabling new Windows 11 productivity features.

University of East Anglia

DIPLOMA, BUSINESS & I.T.