Shaun Members

Experience

1. New Home Sales Counselor

   Meritage Homes

   Sep 2025 — Present · US

   As a Sales Counselor, I guide homebuyers through every step of the new construction process while delivering a consultative, relationship-driven sales experience. My core responsibilities include:Client Engagement & Discovery – Building rapport with buyers, uncovering their needs, lifestyle goals, and motivations, and aligning them with the right home solutions.Sales Process Management – Presenting floor plans, pricing, and community features in a clear, compelling way, handling objections, and driving contracts to close.Contract & Financing Coordination – Educating buyers on deposits, preferred lender programs, and incentives; ensuring smooth transactions from contract to closing.Community Expertise – Showcasing model homes, inventory, and amenities while providing insight into local schools, taxes, HOAs, and nearby attractions.Realtor & Partner Relations – Building strong relationships with outside agents and brokers, hosting events, and leveraging partnerships to generate traffic and sales.Pipeline & CRM Management – Tracking leads, follow-ups, and buyer activity through CRM tools to maximize conversion rates and maintain consistent communication.Problem Solving & Support – Acting as a trusted advisor to buyers, helping them visualize their future home and navigating challenges with transparency and solutions.

Education

• Chicago Vocational Career Acad High School

  High School Diploma