Shaun Hunt

Technical Account Manager @Commvault

As a Technical Account Manager at Commvault, I serve as a strategic advisor and primary technical contact for enterprise customers, ensuring the successful deployment, performance, and optimisation of Commvault’s data protection and management solutions. My role combines deep technical expertise with strong relationship management to deliver proactive support and maximise customer value.Key Responsibilities:Delivered proactive guidance and technical oversight across backup, recovery, and data management environments.Performed regular health checks, performance reviews, and capacity planning to maintain system integrity.Acted as a customer advocate within Commvault to drive resolution of complex issues and influence product improvements.Conducted training sessions, workshops, and knowledge transfers to upskill customer teams.Supported strategic initiatives, including upgrades, architecture planning, and cloud integrations.Core Skills:Enterprise backup and recovery (Commvault Core - Software, Commvault Cloud - SaaS, Hyperscale X)Customer relationship managementIncident resolution and root cause analysisTechnical reporting and environment optimisationCross-functional collaboration (Sales, Support, Engineering)Cloud platforms (Azure, AWS), storage, and virtualisation