Shaun Hollenbeck
Award-winning Senior Account Manager With Expertise in Team Coaching and Mentoring, Data-driven Storytelling and Strategic Account Management
- Role
- Senior Customer Success Account Manager at Docusign
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Shaun Hollenbeck
Hello! I am a competitive and collaborative business development and client retention leader. I have earned awards for highest quota attainment and lowest account churn rates while consistently exceeding sales expectations. As a patient coach and mentor, I train colleagues on sales reporting, best practices, and new software features. Considered a customer-focused growth leader, I foster trust-based client relationships and build effective solutions while maximizing financial results-Salesforce CRM Advertising Strategy Cross-Selling and Upselling SaaSTeam and Client Collaboration Strategic Planning Client Retention and Contract RenewalForecasting Client Presentations Market Trend Analysis Customer ServiceSales Reporting Training Curriculum Development and Delivery -\"Obstacles are those frightful things that you see when you take your eyes off your goal.\"- Henry Ford
Experience
Senior Customer Success Account Manager
Nov 2024 — Present · Seattle, WA, US
Education
University of Washington
Bachelor of Arts
Skills
- Social Media
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Leadership
- Social Networking
- Customer Service
- Microsoft Office
- Sales
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