Shaun Gardner
Head of Product - Servicing and Salesforce @Barclays
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WORK HISTORY
Head of Product - Servicing and Salesforce @Barclays
EDUCATION
The Manchester Metropolitan University
Digital & Technology Solutions Specialist Degree Apprenticeship
The Manchester Metropolitan University
Msc, Digital and Technology Solutions
De Montfort University
Business Management and Sports Studies, Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT SHAUN GARDNER
As a Director (Interim), with 16+ years in financial services and a proven track record in digital product leadership, I focus on driving transformation that combines innovation with strategic impact.At Barclays, I lead initiatives to reimagine SME client onboarding and servicing, delivering seamless, digital-first experiences across mobile, app, and web. Alongside this, I lead a product team dedicated to AI transformation — exploring applications in automation, intelligent decisioning, and customer engagement — ensuring that emerging technologies are harnessed responsibly and commercially.My leadership spans the full product and change lifecycle, balancing vision with execution. I bring experience in both Agile and Waterfall environments, uniting cross-functional teams and senior stakeholders around outcomes that deliver value for customers, colleagues, and the business.I am passionate about shaping the future of financial services through digital and AI — building solutions that not only address today’s needs but unlock long-term opportunities for growth, resilience, and client success.
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