Shaun Edwards
Senior Customer Success Manager Ii - Uki Business Lead @Hashicorp
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WORK HISTORY
Senior Customer Success Manager Ii - Uki Business Lead @Hashicorp
GB
Responsible for working with leaders across the UK & I Business to maximise our customers success, whilst maintaining my own customer accountsUK & I lead responsibilities include - Mitigating risk ensuring successful renewal and expansion across UK & I accounts - Ensuring we have the correct account coverage - Customer Success Engineers
SKILLS
ABOUT SHAUN EDWARDS
I’m a Senior Customer Success Manager with a track record of driving growth, retention, and exceptional customer experiences. I focus on building long-term relationships that deliver real value for clients and measurable results for the business.I’ve led cross-functional teams, navigated complex challenges, and earned a reputation for clear communication and strong collaboration. I’m motivated by continuous improvement and thrive in fast-moving environments where adaptability and focus are key.I strongly believe in the power of teamwork, embodying the philosophy that the collective strength of the team lies in the unique contributions of each member. I am dedicated to fostering a collaborative, cohesive team environment that leverages the strengths of every individual to achieve collective success.
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