Shaun Cotterman

About Shaun Cotterman

I pride myself on solving complex challenges using innovative and strategic solutions. I possess a depth of knowledge in identifying, qualifying, and closing new opportunities in rapidly growing markets. I am skilled in partnering with regional sales teams to develop strategic and technical account and territory plans that align with organizational goals and vision. I have a history of serving as a trusted thought partner with cross-functional teams to define product and service offerings that scale, set the organization apart, and exceed customer expectations. Currently, I oversee operations across 25 locations with responsibility for up to $25M in revenue.Areas of Expertise: Strategic Planning & Execution Executive Partnerships Strategic Recommendations Operations Management Clinical Operations Profit & Loss Responsibility Process Improvement Policy Engineering Sales Contract Negotiations Project Managementt

Experience

1. District Manager

   MyEyeDr.

   Apr 2008 — Present · Raleigh, NC, US

   Manage P&L, HIPAA Compliance, training, recruitment and performance management, staff development, and KPIs. Observe and evaluate each location regularly, providing training and development opportunities for staff to streamline workflows and improve efficiencies. Partner with physicians on the professional services team on strategic initiatives and clinical operations. Direct regional communications, software training for Power BI and reporting, and ensure new general managers are properly onboarded and trained in software and reporting structures. Implemented training and development strategies for the field operations team focused on connecting with patients and building long-term, product relationships. Coordinate operational programs to capitalize on revenue opportunities, maximize profitability, and increase patient satisfaction scores. Selected Highlights: Power ranked as the top district manager with several months within the top 10 list throughout 2022, achieving targeted goals month after month. Helped Reduce system errors to zero by identifying a system glitch while overseeing the insurance program within the region in 2021. Grew every location YoY, growing yearly, including post-COVID growth of 30% in 2020. Increased profitability and exceed profitability metrics regularly, hitting the targeted budget for profitability for all quarters in the last year. Key Skills: P&L Accountability Operations Leadership Strategic Planning & Execution Market Analysis

Education

• Jamestown Community College

  Business Administration and Management

Skills

• Inventory Management
• Coaching
• Emr
• Sales Management
• Ophthalmology
• Sales Operations
• Customer Service
• Data Entry
• Hospitals
• Retail
• Medical Billing
• Medical Devices
• Clinical Research
• Healthcare Management
• Trade Shows
• Marketing Strategy
• Recruiting
• Visual Merchandising
• Account Management
• Practice Management
• Fashion
• Microsoft Word
• Selling
• Surgery
• New Business Development
• Electronic Medical Record (Emr)
• Team Building
• Merchandising
• Store Management
• Cold Calling
• Loss Prevention
• Leadership
• Hiring
• Healthcare
• Marketing
• Microsoft Office
• Sales
• Wholesale
• Medical Terminology