Shaun Burke
Credit Card Risk Analytics Manager, Vice President (VP), Card Risk Reporting & Analytics @JPMorganChase
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WORK HISTORY
Credit Card Risk Analytics Manager, Vice President (VP), Card Risk Reporting & Analytics @JPMorganChase
Wilmington, DE, US
Directly managed an analytics team of 3 as well as 3 offshore indirect resources in India, to oversee the U.S. Credit Card Risk portfolio, ensuring accurate workflow reporting and data support for strategic decision-making.• Streamlined reporting processes by simplifying code and integrating better data sources, driving increased efficiency and consistency during periods of team turnover.• Led testing and implementation of new analytic tools, improving portfolio risk analysis and aligning processes with organizational goals.• Delivered monthly reporting binders for senior leadership, providing actionable insights and maintaining a comprehensive pulse on the portfolio’s performance.• Recognized as subject matter expert (SME) for critical portfolio reports and communicated findings with cross-functional stakeholders.• Optimized compliance hotline processes, streamlining investigations and resolutions, and enhancing reporting accuracy for calls related to potential regulatory violations.• Coordinated cross-departmental communications, crafting compliance updates, newsletters, and messaging for events like Compliance and Ethics Week to foster a culture of transparency and ethical behavior.
EDUCATION
University of Delaware
Bachelor of Science (B.S.)
Alfred Lerner College of Business & Economics at University of Delaware
Bachelor of Science
ABOUT SHAUN BURKE
As an Executive Analytics Leader, I have a strong technical and financial background, leveraging expertise in global team leadership and development. My competencies also extend to data-driven decision making, stakeholder engagement, and cross-functional collaboration. Additionally, I have been recognized for my ability to drive innovation, mitigate risks, and influence organizational growth across banking and FinTech sectors. Key Achievements Include: Directly managed an analytics team of 3 as well as 3 offshore indirect resources in India, to oversee the U.S. Credit Card Risk portfolio, ensuring accurate workflow reporting and data support for strategic decision-making Played a critical role in successfully closing consent orders from the Department of Justice (DOJ) and Office of the Comptroller of the Currency (OCC), navigating complex regulatory audits with speed and accuracy Revised decision logic and implemented ongoing testing processes, achieving $250K in operating expense savings and $1M in loss avoidance in 2015 Achieved \"Golden Plunger\" and \"City Star Player\" awards for exemplary contributions to code assistance, ad hoc analysis, and standardizing definitions for analysts Managed a $100B+ USCC portfolio by developing reporting and risk guardrails for balance transfer programs, scaling back operations to mitigate financial crisis risks Managed a $10M budget marketing program with a goal to get customers to activate their card after doing a balance transfer Served as a subject matter expert (SME) for credit lines over $500K, regularly monitoring customer accounts and presenting critical insights to regulators and senior leadership Contact me through this profile if you wish to connect.
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