Shaukat Kholwadia
Senior Success Architect @Salesforce
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WORK HISTORY
Senior Success Architect @Salesforce
GB
Part of Product Success, specialising in Salesforce Industry Clouds, focusing on Product Catalog, CPQ and Order Management. Solving complex problems for strategic customers by providing deep technical expertise in order for them to maximise return on investment.
EDUCATION
The Manchester Metropolitan University
B.Eng Electronics and Electrical Engineering
Trafford College
A Levels in Maths and Physics
SKILLS
ABOUT SHAUKAT KHOLWADIA
I have been working in the communications industry for over 25 years, with 15+ years of enterprise and solutions architecture experience and the last 6 years specializing in Salesforce Industry Cloud and Revenue Cloud. My expertise lies in architecting and delivering scalable, high-performing enterprise solutions that drive business transformation and operational efficiency. Domain Expertise- Salesforce Industry Cloud– Implementing industry-specific solutions to accelerate digital transformation- Salesforce Revenue Cloud – Enabling businesses to streamline, automate, and optimize their entire revenue lifecycle, from product catalog management and dynamic pricing to quoting, contracting and order fulfillment- BSS/OSS & Telecom Solutions– Integrating Salesforce with telecom billing, CRM, and network systems for seamless customer experiences- Enterprise Architecture & Integrations – Designing end-to-end solutions across multi-cloud environments with REST APIs, SOAP/XML, SOA, and middleware integrations. Key Contributions & Projects- Salesforce Revenue Cloud implementation, enabling customers to optimize their entire revenue lifecycle- Industry Cloud adoption strategies, enabling faster go-to-market for industry-specific solutions- Salesforce Revenue Cloud – Enabling businesses to streamline, automate, and optimize their entire revenue lifecycle, from product catalog management and dynamic pricing to quoting, contracting and order fulfilment- Legacy CRM migrations to Salesforce, ensuring seamless business continuity and adoption- Major telecom projects, including network migrations, regulatory compliance solutions, and product launches (SIP, Ethernet, IPVPN). I am a highly motivated and results-driven individual, passionate about delivering Salesforce solutions that align with business strategy, optimize processes, and drive customer success. I thrive in high-pressure environments and excel in leading cross-functional teams through complex implementations. With a deep understanding of Salesforce Industry Cloud and Revenue Cloud, I help businesses unlock new revenue streams, enhance customer engagement, and future-proof their technology investments.
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