Shatoya Polk
HR Business Partner @Advanced Services Inc
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WORK HISTORY
HR Business Partner @Advanced Services Inc
Memphis, TN, US
Strategic partner to the Pillar Leader, Team Managers, and Team Leaders• Collaborated with operational leaders to review, update, and maintain accurate job descriptions that reflect current responsibilities and qualifications• Supported the implementation of a targeted career development plan for senior leaders, aligning growth opportunities with succession planning and organizational leadership needs.• Partner with department leaders to lead succession and talent planning efforts by identifying high-potential talent• Led a job nomenclature standardization project for the Specialty Group team, identifying inconsistencies and implementing corrections to ensure compliance • Revamped training content for new hires focused on Integrity and Attendance policies, improving clarity to support policy adherence • Lead & support the annual merit review process by partnering with leadership to ensure equitable, performance-based compensation decisions• Launched quarterly TL refresher sessions to reinforce SOPs from key support functions• Provide counsel and direction to Leadership and employees regarding employee relations, performance, compensation and policy adherence• Collaborated with L&D to develop the Team Leader Leadership Essentials Playbook, providing structured coaching tools and resources for emerging leaders• Partnered with L&D to design and implement an Attendance Policy training module targeted at the hourly workforce, addressing attendance issues• Led confidential and thorough investigations into employee concerns submitted via EEO, OMBUDS portal, and email• Partnered with IT Director and Workflow leader to integrate two time keeping systems to allow for better approvals processes and eliminate errors• Assist and/or lead other projects and activities as needed to include policy creation & revision and leadership & employee engagement activities
EDUCATION
Middle Tennessee State University (MTSU)
Bachelor of Arts - BA, Business Administration and Management, General
Middle Tennessee State University (MTSU)
BBA- Human Resources, Business Administration and Management, General
ABOUT SHATOYA POLK
With over 12 years of progressive human resources experience, Advanced Services Inc. benefits from a comprehensive approach to coaching and development, employee relations, training, employee engagement, and organizational development. As an HR Business Partner, the focus has been on aligning staffing strategies with business goals, enhancing employee satisfaction and engagement, and fostering a culture of inclusion. Recent efforts include contributing to merit and succession planning processes and refining policies to support organizational growth. Previous experience at Vanderbilt University and Medical Center and Tenet Healthcare strengthened expertise in full-cycle recruitment and employee relations. Known for enabling teams through collaboration and delivering results with a bias for action. Motivated by a mission to create empowered, thriving workplaces that prioritize innovation and team synergy.
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