Shatadal Ghosh

About Shatadal Ghosh

Experienced Windows System Administrator and Knowledge Manager with 5+ years of hands-on experience designing, deploying, and maintaining secure Windows Server infrastructures across on-premise and Azure environments.I specialize in managing Active Directory, DNS, DHCP, and Group Policy, leveraging PowerShell automation to streamline operations and eliminate repetitive tasks. Certified in Microsoft Azure (AZ-104), I bring strong expertise in implementing and optimizing both IaaS and PaaS solutions.Skilled in VMware virtualization, Windows Server migrations, performance tuning, and security hardening, I focus on driving system reliability and operational excellence.As part of my role, I also lead change management initiatives — conducting Root Cause Analysis (RCA) post-change to ensure continuous service improvement and zero-recurrence incidents.Passionate about building scalable, automated, and resilient IT infrastructures that align technology performance with business goals.

Experience

1. Senior Analyst

   Capgemini

   Feb 2024 — Present · Kolkata, IN

   Lead Windows Server and Azure infrastructure operations across hybrid environments.• Manage change and incident processes, including Root Cause Analysis (RCA) for all post-change events, ensuring zero recurrence.• Automate repetitive server management tasks using PowerShell, improving operational efficiency by 35%.• Collaborate with global teams to design and implement scalable, secure infrastructure aligned with business goals.• Act as Knowledge Manager, maintaining technical documentation and best practices for IT operations.

Education

• Maulana Abul Kalam Azad University of Technology, West Bengal (MAKAUT, WB)

  Bachelor of Technology - BTech

• Patha Bhavan Dankuni

  Secondary Education

• Janai Training High School

  Higher Secondary Education

• RAMAKRISHNA MISSION SHILPAMANDIRA BELURMATH

  Electronics and Telecommunication Engineering