Shaswat Raj

Program Manager @Cisco Networking Academy

Patna, IN

I oversee multi-state operations for the Cisco Networking Academy, with key responsibilities including:Instruction & Training:Delivering courses like CCNA, CyberOps, DevNet, and IT Essentials.Supporting students in certification preparation through mock exams and additional resources.Program Coordination:Managing course schedules, registration, and partner communications.Ensuring adherence to Cisco Networking Academy standards and guidelines.Student Engagement:Mentoring students on academic and career pathways in networking and IT.Organizing workshops, seminars, and guest lectures with industry professionals.Outreach & Collaboration:Building and maintaining strong relationships with partners to align with program goals.Acting as the main contact for partners, resolving issues, and providing support.Promoting the program to create internship and employment opportunities.Program Expansion & Partner Acquisition:Onboarding educational institutions, government agencies, and other organizations as partners.Developing proposals and presentations to showcase the benefits of partnership.Training partners to deliver courses effectively and support instructor capacity building.Strategic Planning & Execution:Creating and implementing partnership strategies aligned with the mission of enhancing global IT education.Performance Monitoring & Reporting:Analyzing partner performance and offering insights for improvement.Reporting program impact and partnership milestones to leadership and stakeholders.Resource & Financial Management:Managing budgets for partner activities to ensure efficient allocation of resources.

Xavier Institute of Social Service

Masters in Rural Management, Rural development and social work