Shaswat Kumar

Senior Software Engineer @ ServiceNow | Building Tools So Good, They Do My Job For Me | Latency Reducer (-40%) | Performance Booster (+50%) | UI Unblocker | Llama Award Winner 🦙

Role
Senior Software Engineer at ServiceNow
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Shaswat Kumar

Software Engineer with 6+ years of experience building scalable, high-impact systems. I thrive at the intersection of technical excellence, innovation, and execution — consistently delivering solutions that exceed expectations. WHAT I DOI architect, build, and optimize end-to-end features across the full stack. I drive initiatives from conception to production, ensuring quality, scalability, and measurable business impact. MAJOR ACHIEVEMENTS Quality & Testing Leadership• Elevated code coverage from 0% to 89% using AI-powered testing, uncovering critical production issues before customer impact Innovation & Developer Tools• Created automated Windsurf workflows transforming plain English into production-ready Clotho queries — reducing 50+ lines of JavaScript to simple natural language• Developed Git pre-commit hooks for automated test generation Performance & Architecture• Architected asynchronous query processing with intelligent caching, eliminating UI blocking• Boosted UI performance by 50% through virtualization and lazy loading• Reduced latency by 40% by shifting logic to AWS compute Critical Incident Resolution• Single-handedly resolved multiple global P1 incidents, orchestrating cross-team solutions within one week• Led 10+ WarRooms and production releases ensuring stability Delivery Excellence• Led Query Builder, DEX Admin, and Core IT Admin Console EPICs ahead of schedule with minimal defects• Closed 300+ bugs and 60+ support tasks within SLA with 0 post-deployment defects• Delivered cost-saving feature generating $822K+ in annual savings• Architected major features in single sprints owning design, dev, testing, and coordination• Implemented WCAG-compliant accessibility fixes and architectural refactors TECHNICAL EXPERTISEJavaScript | Java | Node.js | Angular | React | MySQL | AWS | ServiceNow Platform | Performance Optimization | WCAG Accessibility | UI Architecture | API Design | CI/CD RECOGNITIONLlama Award Q3 2025 | SME for Success Dashboard, Benchmarks & CIM | 12 Kudos for Outstanding Impact WHAT DRIVES MEI bring engineering depth, leadership mindset, and relentless execution. I love solving hard problems, mentoring teams, and building systems that scale. OPEN TO CONNECTAlways open to connecting with engineers, tech leaders, and innovators. If you\'re building something interesting or need someone who drives technical excellence at scale — let\'s talk! GitHub: https://github.com/shaswatkr

Experience

  1. Senior Software Engineer

    ServiceNow

    Mar 2026 — Present

Education

  • DAV Schools Network

    Intermedite

    2013 — 2015

  • Rajendra Vidyalaya

    High School

    2001 — 2013

  • Kalinga Institute of Industrial Technology, Bhubaneswar

    Bachelor of Technology - BTech

    2015 — 2019

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Shaswat Kumar — Senior Software Engineer at ServiceNow in Bengaluru, KA, IN | Unifers