Shashvath Jawahar
Customer Services and Operations Analyst @NatWest Group
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WORK HISTORY
Customer Services and Operations Analyst @NatWest Group
Processed a variety of loan and overdraft products including single, group, multi-currency overdrafts and trade loans• Managed diverse loan types such as refinancing, refurbishment, land purchase, PPFL, and share transactions, primarily in the property sector• Utilized CRM systems to track and update transaction statuses, ensuring stakeholders remained informed and aligned• Handled end-to-end deal management and documentation for loans and overdrafts, coordinating closely with internal teams• Leveraged tools like RMP, Back Office, OD Tool, Rate Manager, and ISV for accurate transaction processing and monitoring• Collaborated with Relationship and Portfolio Managers to prioritize customer needs and facilitate seamless deal execution• Issued and managed official bank documents, coordinating with stakeholders and clients to complete documentation workflows• Identified and mitigated transactional risks, marked credit limits, collected fees, adjusted interest, and ensured compliant post-limit closure
EDUCATION
Sir Sivaswami Kalalaya Matriculation Higher Secondary School
Hsc
P.S.Senior Secondary School
Sslc
Ramakrishna Mission Vivekananda College
BCA
ABOUT SHASHVATH JAWAHAR
Operations Analyst at NatWest Group | UK Lending Operations | Commercial Banking
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