Shashikant S.

Manager, Customer Success @Infobip

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2021 — Present

Manager, Customer Success @Infobip

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EDUCATION

2017 — 2019

Chetana's R. K. Institute of Management & Research

MBA - Master of Business Administration, Marketing

2011 — 2015

Fr. Conceicao Rodrigues College of Engineering

production engineer, Logistics, Materials, and Supply Chain Management

SKILLS

Project ManagementEngineeringProduction PlanningAutocadMicrosoft WordPowerpointMicrosoft ExcelPharmaceutical SalesPurchase ManagementInternational BusinessSupply Chain ManagementSales ProcessBusiness DevelopmentLeadershipSingle Piece FlowMicrosoft OfficeManagementInventory ManagementSocial Media MarketingManufacturingSix SigmaProduct DevelopmentCustomer ServiceBusiness Analysis

ABOUT SHASHIKANT S.

At Infobip, my focus has been on nurturing enterprise key accounts and fostering robust stakeholder relationships to ensure client satisfaction and retention. This dedication stems from over six years experience, where I\'ve consistently driven revenue growth and customer engagement through personalized solutions and effective escalations management.The team at Infobip benefits from my commitment to delivering an exceptional customer experience, with a strategic approach to product demonstration and issue resolution. My collaborative work with sales, product, and support teams not only aligns with our business goals but also creates a seamless experience that adds measurable value for both Infobip and our clients.

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