Shashikant B Sonawane
Driving Global IT & Digital Transformations | Program & Portfolio Leadership | PgMP®, PMP®, ITIL Expert |
- Role
- Enterprise Governance & Operating Model Oversight at Siemens
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Enterprise Governance & Operating Model Oversight
Oct 2024 — Present · Bangalore, IN
Strengthened enterprise cost discipline and operational resilience by leading infrastructure rationalization and cloud migration, delivering a 22% structural cost reduction while improving platform availability to 99.98%. Reinforced service governance and vendor accountability across end-to-end IT operations, improving SLA adherence to 96% through structured reviews and oversight of global partners including TCS, HP, and Accenture. Standardized workplace and collaboration infrastructure in line with Siemens global norms, ensuring consistency, lifecycle governance, and budget discipline rather than fragmented upgrades. Closed systemic service delivery risks by reassessing vendor performance, rebidding neglected service areas, and restoring clear ownership and accountability at the operating-model level. Embedded enforceable SLA controls into enterprise ITSM (Feature NOW), translating contractual commitments into operational guardrails through coordinated UAT and rollout—strengthening compliance by design: Strengthening enterprise governance, cost discipline, and operating model resilience across global IT services.
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