Shashidhar Chepuri
Head of Quality Engineering - IT Asset Management
- Role
- Director, Quality Engineering - IT Asset Management at ServiceNow
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
Experience
Director, Quality Engineering - IT Asset Management
Mar 2023 — Present · San Francisco, CA, US
Lead quality strategy, automation, and release validation for enterprise-scale SaaS platforms and Agentic AI features. Developed functional automation frameworks using Selenium and Java, integrated with CI/CD pipelines. Established release readiness practices encompassing functional, accessibility, localization, and compliance requirements. Collaborated with cross-functional teams to drive defect triage, root cause analysis, and systemic defect prevention. Mentored QE managers across global locations, fostering leadership growth and delivery consistency.
Education
Jawaharlal Nehru Technological University
Bachelor of Technology, Computational Science
1999 — 2003
Skills
- Quality Assurance
- Black Box Testing
- Test Planning
- Junit
- Vmware
- Cloud Computing
- Regression Testing
- Webdriver
- Core Java
- Testing
- Scrum
- Java Api
- Test Strategy
- System Testing
- Hybrid Cloud
- Bugzilla
- Selenium
- Test Automation
- Java
- Manual Testing
- Android
- Testng
- Agile
- Test Cases
- Perl
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