Shashi Singh

About Shashi Singh

Microsoft Certified Server Administrator having strong troubleshooting skills and almost 5 years of hands-on experience in Infrastructure Services and automation using Python/PowerShell scripting. Specializes in designing and managing scalable and large environments with thousands of computers and servers.Experienced Senior Software Engineer with a demonstrated history of working in IT support as well as software development.My passion is to solve real world problems with the mindset of life long learning.Technical Skills includes the following - • Scripting and Automation using Python, PowerShell, Batch.• Windows Server 2008,2012,2012-R2,2016,2019 (Active Directory, DHCP, DNS, Print, File, Terminal, WSUS, SCCM)• Scripting and Automation using Python, PowerShell, Batch.• Web Development and scripting: Django, JavaScript, Ajax, HTML, Bootstrap, CSS, REST API.• Strong IT troubleshooting skills in Windows operating system.• OS/Virtualization: OS Internals (Windows/Linux), Hyper-V, Oracle Virtual Box, SSH, LDAP, SMB/NFS.• Knowledge of Microsoft Azure.• INTUNE Management.• Vulnerability/Risk Assessment and remediation.• Backup and Restore.• ITIL/Change Management.• Security Compliance, DLP, CrowdStrike, MCAFEE, Bit locker, Symantec Endpoint Protection, ZScalar.• Basic understanding of Networking.• Web Servers (IIS, Apache).• Superior problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems and identify solutions.• Networking Concepts: VLAN, DNS, VPN, Virtual Networks.• Web protocols/methods: TCP/IP, HTTP/s, JSON.

Experience

1. Senior Professional Services Engineer

   JumpCloud

   Oct 2025 — Present · IN

Education

• Delhi Public School, Ranchi

  SSCE

  2011 — 2012

• Siksha 'O'​ Anusandhan University

  Engineer’s Degree

  2012 — 2016

Skills

• C
• Java
• C++