Shashi Puthran
Associate Vice President COE-WFM Digitide Solutions
- Role
- Asst Vice President - Coe Wfm & Mis at Conneqt Business Solutions
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Shashi Puthran
Accomplished Leader with international experience in BPO industry, involving both start…
Experience
Asst Vice President - Coe Wfm & Mis
Apr 2022 — Present · Thane, IN
Education
University of Mumbai
Bachelor’s Degree
Skills
- Capacity Management
- Change Management
- Recruiting
- Project Planning
- Management
- Team Building
- Operational Excellence
- Pmp
- Leadership
- Project Management
- Process Transition
- Offshoring
- Bpo
- Outsourcing
- Training
- Customer Satisfaction
- Team Management
- Soft Skills
- Business Process Improvement
- Forecasting
- Technology Support
- Talent Acquisition
- Staffing & Scheduling
- Real Time Queue Management
- Service Delivery Management
- Call Centers
- Business Development
- Process Management
- Mis Reporting
- Human Resources
- Process Excellence
- Performance Management
- Crm
- Employee Training
- Employee Engagement
- Workforce Management
- Transition Management
- Analysis
- Service Delivery
- Operations Management
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