Shashi Prabha Singh

About Shashi Prabha Singh

Executive leader with diversified experience in Service Industry and GCC as Business Leader managing Large-scale Delivery and strategic transformation programs for marquee Customers.As a Global leader, I am responsible for driving innovation, process excellence, cloud, data, AI/GenAI and Analytics related competency building, delivery management, people leadership, customer management and Innovation.Worked with global diverse team and led projects for Global Capability Center. Demonstrated experience of building client relationships, responsible for growth of accounts and PnL, GTM and innovation.Excellent delivery track record fueled by strong leadership and a strategic outlook.Strong people management skill. Extensive experience in working with customers having global operations with diverse cultural backgrounds.Expertise in driving data driven transformations for customers across Finance, Insurance, Retail, Utilities domains enabled with new age technologies, like data science, GenAI, AgenticAI, AI/ML, conversational AI, LLM, Intelligent automation, AR/VR, IOT with growth mindset. Adept in building strong partnerships with business leaders, functional executives, and external partners while managing multiple responsibilities in a high-pressure and dynamic environment.I help in synthesizing forward looking value proposition for businesses and customers. Capable of building high performing self managing innovative teams with Agile way of working.I enable Organizational Agility to implement change management with focus on right resources, KPIs and Innovative culture.I have established Enterprise wise Agile Coaching program to create Network of Agile coaches and establish Community of Practice (CoP)Expertise in heading a large delivery account with FTE with PnL responsibility.Driven global large program by institutionalizing the continuous improvement culture, resulting in productivity improvements, improved Customer Experience and Operational Excellence People Management – Practice leadership to serve, lead without controlling, Empower and EngageArea of Expertise : Larger Program Delivery, Product Development, Data Engineering, People Management, Digital Strategy, Digital Marketing, Platform Strategy, Agile Coaching, Automation, RPA, AI/ML, Certified Professional Scrum Master, Scaled Agile, Lean Practitioner, Certified in advance Analytics, Machine Learning and Artificial Intelligence, Six sigma MBB

Experience

1. Vice President

   Capgemini

   Mar 2025 — Present · Bengaluru, IN

   Leadership and strategy: Leading portfolio of FTE, Develop and execute the strategic vision for Data, Cloud, AI & digital initiatives, ensuring alignment with overall business growth. Develop the digital products, platforms, accelerator that leverage the latest advancements in Big Data, Advanced Analytics, AI/GenAI, Agile Project Delivery to drive growth.P&L Management :Managing USD100 M + portfolio, Develop and manage budgets n margin, forecast revenue and expenses, and monitor financial performance. Optimize resource allocation and drive cost efficiencies leveraging AI/GenAI and other strategies.People Leadership: Strategy for 3Cs Competency, capability and capacity, Hire, mentor, and grow a high-performing Data and AI team, fostering a culture of innovation, collaboration, and continuous improvement with Agile mindset.Capability Development & Innovation: Drive co-creation and innovation, nurturing new ideas and offerings which could create differentiation & engagementOversee the design, development, and deployment of Data, advance analytics, AI/GenAI engagements and solutions that drive business value

Education

• MIT Sloan School of Management

  Post graduate in Digital Business, Digital Strategies for Business, Platforms Strategy & Digital Marketing-Executive Leadership Program

• Cornell University

  WNS i-Excel Leadership Program, Digital Transformation, Building Future Ready Organization

• Columbia Business School

  Digital Marketing

• Indian Institute of Management Ahmedabad

  Post graduate diploma, Digital Technology, Data Science & Artificial Intelligence, Machine Learning

  2017 — 2018

• Visvesvaraya National Institute of Technology

  Bachelor of Engineering - BE, Electronics and communication

  1996 — 2000

Skills

• Program Management
• Requirements Analysis
• Vendor Management
• Data Analytics
• Capability Maturity Model Integration (Cmmi)
• Certified Scrum Master
• Certified Project Manager
• Management
• Business Process
• Team Management
• Outsourcing
• Change Management
• Business Analysis
• Project Management
• IT Strategy
• Metrics
• Sdlc
• Solution Architecture
• Process Improvement
• Credit Cards
• Pmo
• Operational Excellence
• Pmp
• Leadership
• Quality Assurance
• Google Analytics
• Management Consulting
• Continuous Improvement
• Cmmi
• Cross-Functional Team Leadership
• Six Sigma
• Process Consulting
• Iso
• Software Project Management