Shashi Kumar
Inside Sales Co-ordinator
- Role
- Inside Sales Co-ordinator at Leeford Medicare Limited
- Location
- Ludhiana, PB, IN
- LinkedIn followers
- 500 followers
About Shashi Kumar
Experienced Sales Coordinator with a demonstrated history of working in the health Care industry. Skilled in Operations Management, Customer Relationship Management (CRM), Team Support, and Contact Centers. Assists the sales team by setting monthly goals. Takes the team lead to meet sales goals as provided by upper management. Acts as a liaison between various branches of the company and customers. Provides valuable feedback to management to make sure that consumers are satisfied with the product.
Experience
Inside Sales Co-ordinator
Oct 2011 — Present · Ludhiana, IN
Leeford Medicare Limited (Oct’11 to Till) A leading Pharmaceutical Company of IndiaSales CoordinatorJob Profile: • Providing pre-sales and post-sales support• Makes sure that sales orders are delivered in a timely • Supporting and coordinating with the Area sales Manager & Territory Managers• Handling documents (invoicing, bills, pricing, product details etc.)• Produces reports based on the sales of employees in the sales department• Responds to any inquiries from the customers or Stockiest• Provide day to day support to sales personnel – like expense reports, salary computation, attendance tracking, marketing material requirement• Provide samples to sales personnel as required and up to date tracking of the same.• Track sales persons actual versus target performance• Follow up payment outstanding and interact with customers on a need basis to settle queries pertaining to order execution and payment receipt• Analyze Patch Plan, Tour Plan, RCPA, Chemist and Doctor List of Sales team.• Analyze Tour Plan with actual working and expense statement.• Primary Sales & Secondary Sales analysis and Secondary Sales compilation.
Education
B.COM FROM MERRUT UNIVERSITY
B.com
2005 — 2008
Govt. Sen Sec School (PAU) Ludhiana
10+2
2003 — 2005
Skills
- Bpo
- Team Management
- Team Leadership
- Negotiation
- Customer Satisfaction
- Training
- Customer Retention
- Screening
- Call Centers
- Employee Relations
- Mis
- Crm
- Team Building
- Operations Management
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