Shashi Krishna Singh

Senior Manager Business Development @ICCS DigX

Noida, IN

Joined ICCS as Quality & Training Manager for all Cluster processes of Noida Centre. Handled multiple clients & teams to meet & deliver the KPI\'s & standard SOP\'s set as per process guidelines. Became Client Relationship Manager, handled Pan India Clients of ICCS, primary focus was to ensure that client escalations were handled, coordinated internally between departments to ensure client expectations were met, thereby raising client satisfaction and service levels. Currently working in Business Development Department with objective of bringing in more business from existing clients & adding in more clients(Government and Corporate). Chief mantra is Learning never stops & life goes on Cheers!

ISABELLA THOBURN P.G. COLLEGE

Intermediate

ISABELLA THOBURN P.G. COLLEGE

Bachelor of Arts - BA

University of Lucknow

Bachelor of Education - BEd

ISABELLA THOBURN P.G. COLLEGE

Postgraduate Degree

Carmel Convent, Lucknow

High School