Shashi Dhar
HR Leader, L&D, OD, CS Leader; Start-up Mentor
- Role
- Training Consultant at EY
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shashi Dhar
I’m a management graduate, with 24+ years cumulative experience in setting up and running Operations & Support departments across diversified industries. I’m proficient in establishing and running end-to-end • Human Resource + Learning & Development functions• Technical Support, Customer Engagement, Customer Service, Customer Success departments. Specialized in BPO, BFSI, RIM, Health care, Pharma, Hospitality, E-commerce & Edtech space Handled PAN India operations/franchises/partners/vendors - establishment and enhanced towards profitability as per business targets.Specialties:Customer Focus - proficient in driving customer delight through effective customer oriented practicesOperations Management - strong bias for action, driving results, high quality, attention to detail and complianceBusiness profitability - through execution excellence, continuous monitoring and improvementExcellent people and performance management skills - End to end Talent management
Experience
Training Consultant
Mar 2010 — Present
Over see execution of communication, soft skills and behavior training programs
Education
Osmania University
Bachelor of Science - BS
Vivekananda school of PG studies
PGD Management Information Systems, Management and IT
1998 — 2000
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