Shashank Singade

About Shashank Singade

Over a decade of experience working on critical projects for major Fortune 500 companies such as AT & T, Deloitte (Novartis), Comcast, Charter & Century Link. • Proven track record of successfully leading and managing testing teams, and possess a deeper understanding of the Software Testing Life Cycle (STLC).• Drove data into actionable insights leading to significant soft & hard savings, adding value:• Extensive experience (13+ years) in software testing, with a focus on functional, integration testing and cross-functional collaboration across stakeholders. 6 years of onsite (US) experience.• Strong background in leading QA efforts for Salesforce CRM applications (Sales Cloud & Marketing Cloud), Web-based apps (React JS.Net), and provisioning apps.• Proficient in Agile methodology using Scrum. Experience with all aspects of the SDLC including sprint planning, daily stand-ups, various sprint reviews, and sprint retrospectives. • Collaborated with business & technical stakeholders during various phases of SDLC - for PI & release planning, requirement analysis, design, risk analysis, QA estimations, and STLC (System & Integration testing, E2E, UAT & Regression).• Presented Test reports, test metrics & other critical project deliverables with leadership.• Extensive knowledge of Telecom Assurance & Billing processes; and GxP/Non-GxP health care processes. • Proficient in a variety of testing tools and technologies, including Salesforce tracker, SOAP UI, Postman, Jira, Confluence, Rally, MS SQL Server Mgmt. Studio, HP ALM & Octane.• Exposure to UI automation testing using Selenium (Java) with WebDriver+TestNG and Tosca. • Exposure to DevOps tools such as Splunk, Kibana & Jenkins and brief exposure to AWS & Docker(k8s):• Led QA efforts for Novartis-Sandoz Salesforce CRM module, delivering 10 major releases across multiple regions and collaborated with multiple TPAs (Axtria, IQVIA & Boomi). Played a critical role in reducing the technical hyper care defects by 15-20% by implementing best practices pertaining to user and data setup.• Integrated member firm apps across geographies of Deloitte to enhance CRM functionalities. Coordinated with global teams for application integration testing and post Go-Live support. • Led the testing efforts for the launch of the Spectrum TV app on the Apple TVOS platform.• Successfully built & led the test team for over 110 sprints over a period of 5+ years at Comcast. Reduced Average Handling Time (AHT) in the call centers by 30+ seconds.

Experience

1. Sr Specialist, Applications Development

   AT&T

   May 2025 — Present · Hyderabad, IN

Education

• Vellore Institute of Technology

  Bachelor of Technology

  2005 — 2009

Skills

• Agile Methodologies
• Soapui
• Core Java
• Testing
• Sdlc
• Unix
• Public Speaking
• Telecom Provisioning
• Quality Assurance
• Software Development Life Cycle (Sdlc)
• Qtp
• Sql
• Software Quality Assurance
• Informatica
• Requirements Analysis
• Regression Testing
• Scrum
• Data Structures
• Selenium
• Eclipse
• Hadoop
• Communication
• Java
• Oss/Bss
• Pl/Sql
• Telecommunications