Shashank Saxena
AVP - Digital Transformation @ JPMorgan Chase | AI & RPA Strategy | CSPO | Bridging the Gap Between Complex Workflows & Intelligent Automation
- Role
- Associate Vice President at JPMorganChase
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shashank Saxena
I help organizations navigate digital transformation by turning complex, manual operations into seamless, intelligent workflows. With 10 years of experience across RPA, AI/ML, and LLM-based systems, I specialize in bridging the gap between business needs and scalable tech solutions.As a Certified Scrum Product Owner (CSPO), I bring a product mindset to automation — ensuring every solution is not just efficient, but valuable, user-centric, and aligned with long-term business goals.At JPMorgan Chase, I work at the AVP level to design and deploy automation strategies that go beyond cost savings — creating resilience, agility, and long-term value. From UiPath and Alteryx to LLM-powered tools, I’ve delivered initiatives that reduce turnaround times, minimize human error, and future-proof enterprise processes.What drives me is solving the right problems — the ones that unlock real transformation, not just surface-level fixes. I partner with stakeholders across ops, tech, and product to make sure what we build doesn’t just work, but lasts.If you\'re working on something bold in automation, GenAI, or digital innovation — and need someone who speaks fluent “business” and “bot,” my inbox is open. Let’s build smart things that don’t break on Mondays.https://shashank-saxena-9npo96x.gamma.site/
Experience
Associate Vice President
Jan 2025 — Present · Bengaluru, IN
Working in global digital transformation programs spanning APAC, EMEA, and NorthAmerica, focusing on intelligent automation and AI-driven workflows across bankingoperations, finance, and compliance for Assent and Wealth Management businesses.• Designed, built, and scaled over 30 enterprise-grade automation solutions usingUiPath, Alteryx, and Xceptor, collectively yielding 20+ FTE savings and reducingmanual processing time by up to 60%.• Pioneered adoption of Generative AI and LLMs within operational teams; createdOpenAI-based POCs for intelligent document classification, smart email responses,and contextual chatbot workflows.• Mentored and enabled 15+ citizen developers via curated training plans, project co-ownership, and ongoing support forums.• Defined and implemented enterprise automation strategy including reusablecomponent libraries, microservice integrations, exception handling standards, andcloud-native deployment pipelines.• Leveraged OCR (Tesseract, OmniPage), IXP modules, and NLP-poweredunderstanding to streamline high-volume tax, regulatory, and document-heavy usecases.• Partnered with InfoSec and CoE teams to develop AI governance, audit trails, andsecure API-based data transfers.
Education
BABU BANARASI DAS NORTHERN INDIA INSTITUTE OF TECHNOLOGY, LUCKNOW
Bachelor of Technology (B.Tech.)
2011 — 2015
Skills
- Engineering
- Javascript
- Java
- Sql
- Microsoft Powerpoint
- Cti Gensys
- Itil
- Teamwork
- Microsoft Office
- Genesys
- Microsoft Word
- Relationship Management
- Unix
- C++
- Embedded Systems
- Service Now
- C
- Html
- Powerpoint
- Microsoft Excel
- Windows
- Genesys Framework
- Incident Management
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