Shashank Gupta

Sr. Product Owner | Salesforce | AI in Clinical Trials | CTMS, eTMF, LIMS, Payers system, EHR | CRM | ERP | Veeva | Biotechnology, Healthcare, Life sciences, eCommerce, Loyalty, Insurance.

Role
Senior Salesforce Product Owner at Natera
Location
Austin, TX, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Shashank Gupta

A solutions-driven Product Owner with experience in leading cross-functional teams in the development, documentation, and delivery of process innovations that drive the attainment of business goals. Strong in product management, direct customer engagement, customer discovery, feature specification, requirement gathering, UI/UX design sense, sprint/backlog management, interpreting metrics, and SDLC.I have also completed numerous product/project implementations through scoping, requirement elicitation, deployment, and hypercare. Proficient in waterfall, Agile, and hybrid methodologies with experience in working with both co-located and global teams.I possess industry experience in Life Sciences (Clinical Trials), Salesforce, Loyalty and Rewards, Retail, e-Governance, e-Commerce (B2B), and Payments.

Experience

  1. Senior Salesforce Product Owner

    Natera

    May 2024 — Present · Austin, TX, US

    Clinical Trials | CTMS | LIMS | Veeva | Salesforce | Accessioning | EDC | EPIC| eTMF| EHR | Clinical Systems| AI in Healthcare and life sciences 1- Defined and owned the product roadmap for a Salesforce Kit App, partnering with leadership and cross-functional teams to deliver a scalable solution that streamlined the kit supply chain, reduced processing time by 50%, and improved inventory accuracy by 70%.2- Owned end-to-end delivery of an AI-driven clinical document intelligence feature, applying NLP/ML to extract structured data from unstructured sources, cutting manual effort ~65% and reducing processing time ~50%.3- Led the development of 3 new features in the Trial management app salesforce app, enabling teams to track study-related communications, manage incomplete data, and organize required trial documents, resulting in ~30% faster issue resolution. 4- Led the creation and implementation of an AI-driven predictive replenishment solution for clinical kits, automating re-supply decisions across 1,900+ U.S. clinical sites and delivering measurable improvements in supply reliability and operational efficiency.

Education

  • University of North Texas

    Master of Science - MS, Information system and technologies

  • ITM Group of Institutions

    Master of Business Administration - MBA, Marketing

  • Sharda University

    Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

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Shashank Gupta — Senior Salesforce Product Owner at Natera in Austin, TX, US | Unifers