Shashank Atrey

About Shashank Atrey

I am currently working with Awign Enterprises Pvt Ltd as Senior Client Engagement Manager with my primary focus on taking complete responsibility for building and driving engagement with assigned clients/Key Accounts while ensuring retention and client satisfaction, Responsibility for solving clients’ queries and handling escalations, Ensuring periodic reporting of execution progress and additional valuable insights with clients, Responsibility for ensuring that final reports required as part of the project are created and shared with the client on time, Aligning client’s requirements and expectations with Ops capabilities, define internal KPIs, and constantly follow MIS & closely monitor the progress towards targets, Upselling and cross-selling with the assigned clients. I have been working on increasing revenue (Currently 6x) through extensive contact building, sharing warmth to my peers. I strongly believe in exchanging thoughts, ideas, vision with like - minded individuals and that, in turn helps in establishing myself as an asset for any organisation. I have a knack for getting in touch with people and be helpful & humble to the best extent. I would be happy to volunteer a session on Client Engagement, Retention, Motivation or Operations.

Experience

1. Senior Manager - Client Engagement Key Account Management

   Awign

   Oct 2021 — Present · Bengaluru, IN

   Responsibilities under my current role include -\\\\n\\\\n- Building a thorough understanding of the client\'s requirements, business, customers and competitive landscape and providing strategic guidance in building a strong growth pipeline.\\\\n\\\\n- Driving strategic client engagements on performance strategy, scaling, account growth and revenue.\\\\n\\\\n- Engaging new clients and accounts with matching synergies.\\\\n\\\\n- Managing different client strategy teams in addition to collaborating with larger cross-functional teams of analysts and technologists to implement and deliver on client commitments.\\\\n\\\\n- Ensuring the fulfilment of the requirements is done within the time frame provided by clients.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Gitam university

  Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering

  2009 — 2013

• Narsee Monjee Institute of Management Studies

  PGDBM, International Business, 1

  2015 — 2017