Shashank T R
Customer Journey Manager||Senior Business Analyst|Banking & EdTech||Digital Banking, Payments, Remittance, SWIFT Messaging, Digital Transformation|Power BI & Figma|
- Role
- Senior Business Analyst at UWorld
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shashank T R
Senior Business Analyst with 11.5 years of experience across leading Financial…
Experience
Senior Business Analyst
Mar 2024 — Present · Hyderabad, IN
Leveraged Power BI to visualize customer feedback responses, uncovering key trends and pain points, accelerating product feature prioritization by 25%.• Conducted 50+ stakeholder interviews across 10 business verticals and collaborated closely with the tech team to align technical solutions with business needs.• Designed wireframes and mockups in Figma, cutting the design iteration cycle by 20%.• Translated requirements into 300+ user stories, wireframes and process flows, reducing rework by 30% and improving delivery efficiency.• Managed a product backlog of 200+ tickets across multiple products, minimizing dependencies and reducing sprint bottlenecks by 25%.• Facilitated sprint planning, standups, reviews, and retrospectives across 10 business verticals.• Streamlined release notes communication, reducing miscommunications and stakeholder follow-ups by 60%.• Passionate about AI and continuous learning, engaged in a POC to develop an intelligent virtual advisor on UWorld content.
Education
SASTRA UNIVERSITY
Master of Technology (M.Tech.), POWER SYSTEMS
2011 — 2013
SSCET
Bachelor of Engineering (B.E.), ELECTRICAL Engineering
2007 — 2011
Skills
- Power World Simulator
- Core Java
- Electrical Engineering
- Good Time Manager
- Java
- C
- Programming
- Basics of Matlab,Etap,C
- Good Communication Skills
- C++
- Perfecto
- Appium
- Matlab
- Good Multitasking Ability
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