Shashank Singh
Team Leader @Patra Corporation
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WORK HISTORY
Team Leader @Patra Corporation
Raipur, IN
Ensuring SLA is met with respect to the Revenue, Productivity & Quality. Processing Client requests, Complaints and Concerns on a priority basis.*Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training and corrective action plans.*Setting the production targets on a monthly/Quarterly basis for team.*Working with internal quality and IT teams to ensure smooth functioning of the process.*Conducting process training or refresher training for the team.
EDUCATION
Chhattisgarh Swami Vivekanand Technical University
Bachelor of Engineering - BE, Mechanical Engineering
Chhatrapati shivaji institute of technology,durg
Bachelor's degree, Mechanical Engineering
ABOUT SHASHANK SINGH
Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
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