Shashank Singh

About Shashank Singh

I am an experienced Senior Credit Collections Analyst with a strong track record in the information technology and services industry. My expertise spans MS Applications, SAP, Oracle E-Business Suite, and Oracle Fusion Applications, with a proven ability to manage end-to-end processes including travel and non-travel claims, accounts receivable, and cash collections. I excel in streamlining workflows, ensuring timely collections, and maintaining accurate financial records, contributing to operational efficiency and business growth. My background reflects a commitment to accuracy, process improvement, and delivering results in fast-paced, technology-driven environments.

Experience

1. Associate Consultant

   Infosys

   May 2025 — Present · Bengaluru, IN

   Evaluated new credit requests and conducted detailed client credit checks.Managed and collected outstanding debts from company debtors.Set up and monitored credit terms for new clients based on risk assessments.Negotiated and implemented payment plans with clients to ensure timely collections.Handled the collection of all payments and outstanding dues across portfolios.Responded promptly to client inquiries, ensuring high levels of customer satisfaction.Processed invoices and ensured accuracy in billing and documentation.Prepared financial statements and reports for internal accounting purposes.Maintained and managed the sales ledger, ensuring all entries were up to date and reconciled.

Education

• Kendriya Vidyalaya

  Commerce

• Hindustan University

  Bachelor of Commerce, Management Information Systems, General

  2015 — 2018

• Jaypee Institute Of Information Technology

  Master of Business Administration - MBA, Marketing and Business Analytics

  2019 — 2021