Shashank Rajpali
Fintech|Co-working|Merchant Ops|Client Retention|Business Development
- Role
- Assistant Manager Operations at Worldline
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shashank Rajpali
Operations professional with 14 years of experience specializing in the intersection of…
Experience
Assistant Manager Operations
Dec 2022 — Present · Mumbai, IN
Merchant OnboardingAgreement PreparationAssessing KYCs received from Merchants for agreement preparation.Coordination with cross functional team to make merchant go liveCoordination with banking alliances team for activation of payment modesHandling merchant queries related to payment mode not working, change of bank account,Technical problems, reports not received.Raising change request in system received from merchant and getting it updated in systemTraining call centre executives for merchant onboarding
Education
IHM Mumbai
B.Sc, Hospitality Administration/Management
2006 — 2009
MGMIMSR
Master of Business Administration (MBA), Marketing
2010 — 2012
Skills
- Customer Relationship Management (Crm)
- Microsoft Word
- Team Leadership
- Customer Satisfaction
- Sales Management
- Negotiation
- Product Marketing
- Account Management
- Management
- Strategic Planning
- Leadership
- Marketing
- Business Strategy
- Microsoft Office
- Sales
- Teamwork
- Team Management
- Market Research
- Powerpoint
- Microsoft Excel
- Advertising
- Business Development
- Marketing Strategy
- Customer Service
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