Shashank Priya Singh

Manager E Commerce Qa & Compliance Analyst @Air India Limited

Gurugram, IN

Core Competencies- BRD Creation | Web & Mobile App Testing | Azure DevOps | UAT | End-to-End Testing - Amadeus | Adobe Analytics | Project Management | Quality Assurance | Web Analytics Professional Highlights- Project Management: Directed end-to-end IT project lifecycles, including requirements gathering, analysis, solution design, deployment planning, execution, delivery, defect tracking, and testing oversight. Actively contributed to planning and testing activities for the merger of Vistara and Air India websites- Quality Assurance- Conducted A/B testing to optimize website functionalities, resulting in improved conversion rates- Collaborated with cross-functional stakeholders to analyze and interpret data, driving a **15% increase in marketing campaign effectiveness- Executed comprehensive audits to identify key improvement areas, reducing defect rates significantly- Led and mentored a team of 8 QA testers, ensuring seamless collaboration and timely achievement of project deliverables- Designed and managed test plans, test cases, and execution processes within Azure DevOps, streamlining test tracking and reporting- Web & Data Analytics: Utilized Adobe Analytics to monitor user interactions and behaviors across web platforms, generating data-driven insights that supported testing strategies and optimization initiatives.

Delhi Institute Of Technology & Management

Bachelor of Technology (B.Tech.), Computer Science

Mother Divine Public School - India

Senior Secondary

Yuvashakti Model School

High School