Shashank Pal
Senior Tech Analyst|Ex-NIUM|MBA|Snowflake|AWS|DBT|SQL|Python
- Role
- Senior Tech Analyst at Mastercard
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shashank Pal
As a Senior Tech Analyst I provide effective and timely solutions to customer issues related to fintech, payment, and cards, using various tools such as DB Snowflake,cloud logs Spunk,postman API,KIWI,Jira.I also communicate clearly and professionally with customers and internal teams, ensuring feedback and documentation are accurate and comprehensive.I have a strong educational background and professional development in IT and HR, having completed my MBA from Apollo Institute of Engineering and Technology in 2022, and multiple virtual internships and certifications in Python, data science, and Accenture Discovery Program. I have also gained valuable experience in application support and network troubleshooting from my previous roles at NIUM,PeopleStrong and SBI Card. My goal is to leverage my technical and interpersonal skills to deliver exceptional support and solutions to Nium\'s customers and stakeholders.
Experience
Senior Tech Analyst
Jan 2024 — Present · Gurugram, IN
Education
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor's degree, Mathematics
2013 — 2016
Government Polytechnic College, Kanpur
PGDCA, Computer Science
2018 — 2020
APOLLO INSTITUTE OF ENGINEERING AND TECHNOLOGY
Master of Business Administration - MBA, Information Technology, Human Resource
2020 — 2022
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