Shashank Khobragade

About Shashank Khobragade

I am a Lead Technical Writer with 8+ years of experience designing, leading, and delivering high-impact software documentation in fintech, SaaS, and enterprise technology. Skilled at translating complex financial and technical concepts into clear, actionable content, I help organizations enhance user adoption, product usability, and client satisfaction.My expertise includes:1. Leadership & Strategy: Managing technical writing teams in Agile environments, setting SMART goals, and aligning documentation with product roadmaps.2. Technical Writing Excellence: Creating structured content using DITA, Oxygen XML, Confluence, WalkMe, and Salesforce CMS; producing release notes, SOPs, user guides, and interactive tutorials.3. Process Optimization: Standardizing documentation workflows, ensuring consistency, and implementing scalable single-sourcing strategies. Cross-Functional Collaboration: Partnering with Product, Engineering, and Client Success teams to deliver accurate, user-centric content.With additional expertise in Visio, SQL, and Adobe tools, I bring technical acumen and strong communication skills. I’m passionate about simplifying complexity and driving documentation excellence for global teams. Let’s connect if you seek a documentation leader who can scale content strategy and elevate customer experience.

Experience

1. Lead Technical Writer

   FundCount

   Dec 2024 — Present

   helped me get this job

Education

• Nagpur University

  Bachelor of Engineering (BE), Computer Science

  2011 — 2015

• Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur

  Bachelor of Engineering - BE, Computer Science

Skills

• Grammerly
• Mysql
• Salesforce.com Administration
• Microsoft Word
• C#
• Sql
• Asp.net
• Copyscape
• Team Management
• Microsoft Excel
• Pl/Sql
• Microsoft Sql Server
• C
• Microsoft Office
• Microsoft Outlook