Shashank Jain
Program Consultant | Project Management | Process Optimization | Digital Transformation | Emerging Technologies | Digital Mindset
- Role
- Program Management Consultant at Mpsedc - State It Center
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Shashank Jain
Summary 1 Certified PMP Professional. 2 Around 23 years of diversified experience…
Experience
Program Management Consultant
Feb 2020 — Present · Bhopal, IN
Accomplished and versatile technologist with over 23 years of experience managing complex, technology-driven business solution projects. Expertise includes Project Management, Technology Consulting, Business Analysis, Strategy, Change Management, Business Process Reengineering (BPR), and Government Process Reengineering (GPR). Skilled in transforming innovative ideas into tangible results by clarifying business requirements and developing effective software tools and systems that enhance revenue, boost productivity, and reduce costs. Actively involved in strategy development and organizational planning, ensuring compliance throughout.Key AchievementsProven track record in leading cross-functional teams, managing product lifecycles, and maximizing value through agile methodologies.Areas of StrengthProcess Consulting: Expertise in enterprise-wide applications and IT systems.Business Development: Experienced in proposals and business strategy management.Project Management: Proficient in navigating shifting priorities and complex processes, particularly in SaaS products.Team Management & Leadership: Strong leadership skills to guide and motivate teams.IT Implementation / e-Governance: Including process re-engineering initiatives.Analytical Skills: Ability to assess costs, benefits, and proposal alternatives.Stakeholder Management: Skilled in maintaining robust relationships with colleagues and stakeholders.
Education
Rabindranath Tagore University
Master of Business Administration - MBA
2018 — 2019
Skills
- Crm
- Telecommunications
- Management
- Service Delivery
- Call Centers
- Strategy
- Process Improvement
- Training
- Customer Satisfaction
- Six Sigma
- Outsourcing
- Project Planning
- Vendor Management
- Customer Experience
- Team Management
- Customer Retention
- Program Management
- Analysis
- Call Center
- Recruiting
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