Shashank Gupta

Team Lead Customer Success @ Evolve Global Corp. | Lead Generation, Data & Analytics, Quality Assurance, Customer Relationship Management.

Role
Team Lead Customer Success at Evolve Global Corp
Location
Pune, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shashank Gupta

As a Customer Success Executive in a B2B demand generation environment, I am dedicated to helping businesses succeed by ensuring our solutions align with their goals and delivering value at every stage of the customer journey. My role bridges the gap between marketing, sales, and customer experience to drive growth, retention, and expansion. Qualify and Nurture Leads: Collaborate with sales and marketing teams to engage, qualify, and nurture inbound leads, helping businesses make informed decisions and advance through the sales funnel. Customer Advocacy & Retention: Build strong relationships, reduce churn, and cultivate long-term partnerships, turning customers into advocates and creating referral opportunities for future demand generation. Cross-Functional Collaboration: Partner with marketing and sales teams to ensure messaging, campaigns, and customer engagement strategies align with market needs and drive lead conversion

Experience

  1. Team Lead Customer Success

    Evolve Global Corp

    Feb 2025 — Present

    EvolveBPM, LLC, works with global clients in delivering scientific demand generation strategies to help drive Revenue Growth through both Market and Wallet share increase.We deliver end-to-end digital lead generation campaigns, from Design and Develop & Implement, while taking a customized approach to understand & deliver ROI for the specific needs of our customers.

Education

  • Bharati Vidyapeeth

    Bachelor of Business Administration - BBA

    2021 — 2025

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Shashank Gupta — Team Lead Customer Success at Evolve Global Corp in Pune, IN | Unifers