Shashank Bhargava
We Elevate Since 1874
- Role
- Sales Account Manager at Schindler India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shashank Bhargava
10 years in sales and still hustling—elevators, PEB structures, EOT cranes… if it moves (or helps things move), I’ve probably sold it. I talk tech, close deals, and keep customers happy like it’s a superpower.Also: cars make me smile, food is my love language, and travel is my escape. Big fan of team-building, mostly because it’s an excuse to play games at work and call it “strategy.”Let’s connect—good vibes and great convos guaranteed!
Experience
Sales Account Manager
Aug 2023 — Present · Gurugram, IN
Strategy Deployment:•Implement the EI strategy to achieve objectives of responsiveness, reliability, customer satisfaction, and profitability.2. Operational Efficiency:•Generate repair revenue.•Manage repairs from offer to order.3. Training and Compliance:•Implement technical training and circulars for maintenance staff.•Conduct quality inspections of maintenance work to uphold standards.•Ensure compliance with the internal quality team inspections.4. Team Management:•Set objectives aligned with branch/regional goals.•Supervise engineers to achieve targets on metrics such as Mean Time Between Callbacks (MTBC), Service Units (SU), customer satisfaction, contract conversion, and pricing.•Assess team skills and competency, scheduling coaching and training.5. Resource Optimization:•Optimize route staffing of service technicians through personnel planning and route organization.6. Customer and Employee Satisfaction:•Ensure customer and employee satisfaction, adding value to the business, quality of work, and operational efficiency.7. Problem-Solving and Improvement:•Manage problem-solving of sick units and monitor MTBC improvement.•Execute and resolve retrofits, Directive Letter to Field Information (DLFI), and non-conformities.8. Modernization Transformation:•Oversee the Modernization Transformation process to enhance system efficiency and performance.
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor's Degree, Mechanical Engineering
2011 — 2015
Oxford Junior College
High School, Physics Chemistry Maths
2004 — 2011
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