Sharyl Curry
Lead Client Success Manager at Gartner
- Role
- Premium Service Delivery Team, Enterprise IT Leaders at Gartner
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
Experience
Premium Service Delivery Team, Enterprise IT Leaders
Aug 2011 — Present · Stamford, CT, US
Gartner, Inc.(NYSE: IT) is the world\'s leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to clients in over distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 6,400 associates, including more than 1,480 research analysts and consultants, and clients in 85 countries.Summary:• Ensure our C–level client base and their teams receive value against the services they’ve purchased, specializing in the Business of IT/Sourcing and Vendor Management.• Ensure client satisfaction, account and individual retention, operational efficiency and relationship management.• Strong organizational and planning skills.• Acute ability to analyze problems.• Strong customer relationship skills.2013 - Top Leadership Client Manager 2015 - Extraordinary Leadership Client Manager - Peer Award2016 - Enterprise IT Leaders Advisory Board - Peer Nominated2016 - Service Delivery Excellence Award 2016 - Behavioral Award - Peer and Management Nominated2017 - Top 3 Global Leadership Client Manager 2017 - EITL Roger Cox Award
Education
Ohio University
Bachelor of Science, Communication Systems Management
1982 — 1986
Skills
- Team Leadership
- Leadership
- Management
- Direct Sales
- Customer Service
- Solution Selling
- Unified Communications
- Managed Services
- Account Management
- Sales
- Customer Relationship Management (Crm)
- Vendor Management
- Cloud Computing
- Sales Process
- Strategy
- Selling
- Program Management
- Crm
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