Steve Hartenstein
- Role
- Sr Director - Autonomic, Analytic, and Cognitive Solution Design at Ipsoft
- Location
- New Providence, NJ, US
- LinkedIn followers
- 500 followers
About Steve Hartenstein
Machine learning, NLU and AI-powered applications can improve both user experience and…
Experience
Sr Director - Autonomic, Analytic, and Cognitive Solution Design
Jun 2016 — Present
Lead the effort to support the IPsoft sales teams in presenting innovative designs for the world\'s premier digital labor platforms. Digital labor? Yes, IPsoft pioneered the use robotic process automation to monitor, manage, and remediate complex IT operations over 18 years ago. In use today at many leading finance, insurance, telecom, government and technology enterprises around the world. When combined with advanced capabilities in statistical machine learning, natural language understanding and artificial intelligence, IPsoft delivers impressive end to end automated business process for impact. The team is deploying cognitive agent applications, real time anomaly detection profiling, and other technologies that provide tangible savings, reduced risk and operational consistency. More importantly, these implementations improve service and satisfaction. All integrated with Enterprise systems and subject to governance - inside your cloud or ours. The data and the results tell the story.
Skills
- Solution Selling
- Saas
- Crm
- Professional Services
- Managed Services
- Direct Sales
- Cloud Computing
- Data Center
- Start-Ups
- Salesforce.com
- Management
- Sales
- Business Alliances
- Sales Process
- Channel Partners
- Business Development
- Infrastructure
- New Business Development
- Channel
- Selling
- Customer Relationship Management (Crm)
- Strategic Partnerships
- Enterprise Software
- Vmware
- Virtualization
- Account Management
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