Sharron Oday

About Sharron Oday

I serve as Chief Strategy Officer and Senior Vice President over the Business Solutions Group, partnering with executive leadership to shape strategy, drive performance, and modernize how banking organizations operate, grow, and compete.My work sits at the intersection of enterprise strategy, data-driven decision-making, and operational excellence. I lead cross-functional teams spanning business performance and analytics, project and portfolio management, strategic planning, and process improvement—ensuring strategy is not only well defined, but fully operationalized across the organization.In an industry facing rapid change, evolving customer expectations, regulatory complexity, and accelerating technology, I focus on helping banks move from reactive execution to intentional, insight-led growth. This includes translating long-term vision into measurable outcomes, aligning initiatives to enterprise priorities, and building scalable governance and operating models.I am passionate about: • Using analytics and performance management to turn data into strategic advantage • Driving enterprise alignment through disciplined planning and portfolio execution • Simplifying complex processes to improve customer experience, efficiency, and risk management • Building high-performing teams that connect purpose, accountability, and resultsI believe strong banks are built where strategy, culture, and execution reinforce one another and where leaders are willing to challenge the status quo to achieve sustainable growth and long-term value.

Experience

1. Chief Strategy Officer (CSO)

   PeoplesBank

   Jan 2025 — Present · Holyoke, MA, US

   Drive the strategic direction and enterprise transformation of the PeoplesBank mutual holding company’s Corporate Services Business Solutions Group.• Provide executive oversight of long‑range strategic planning, the Project Management Office (PMO), and enterprise‑wide process improvement initiatives to ensure alignment with organizational priorities.Elevate business performance by strengthening operational execution, optimizing workflows, and embedding effective management practices that support scalable, sustainable growth.

Education

• Salem State University

  Elementary Education and Teaching

  1993 — 1997

Skills

• Change Management
• Quality Assurance
• Customer Service
• Financial Services
• Investments
• Project Management
• Strategic Planning
• Banking
• Mutual Funds
• Risk Management
• Relationship Management
• Training Facilitation
• Management
• Employee Recognition
• Vendor Management
• Process Improvement
• Business Analysis
• Microsoft Office
• E-Learning
• Staff Development
• Cross-Functional Team Leadership
• Leadership
• Leadership Development