Sharon Ruiz

Fair and Responsible Banking Compliance

Role: Fair Action Compliance Team Complaint Team Manager at U.S. Bank
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

About Sharon Ruiz

Certified Regulatory Compliance Manager (CRCM certified by ABA in 2007)- 28 years\' experience in Consumer Finance and Banking Industries- 19 years\' experience in Fair and Responsible Banking- Strategically focused and experienced team leaderSpecialties: I am a Certified Regulatory Compliance Manger that specializes in Fair Lending and Responsible Banking, including UDAAP.

Experience

Fair Action Compliance Team Complaint Team Manager
U.S. Bank
Nov 2022 — Present · Charlotte, NC, US
Lead a team responsible for customer complaint reviews and analysis, mitigating risk by properly responding to escalated fair lending and other regulatory compliance related complaints, identifying issues, conducting root cause analysis, and assisting in identifying appropriate customer remediation.

Education

UNC Kenan-Flagler Business School
BSBA, Business Administration
1991 — 1995

Skills

Loans
Banking
Risk Management
Financial Services
Credit Analysis
Risk Assessment
Auditing
Operational Risk Management
Credit
Financial Risk
Consumer Lending
Enterprise Risk Management
Commercial Lending
Mortgage Banking
Certified Regulatory Compliance Manager (Crcm)
Underwriting
Financial Analysis
Credit Risk
Retail Banking
Mortgage Lending

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