Sharon Anthony
Healthcare Administration & Management Professional | 5+ Years in Healthcare Operations | Driving Efficiency, Patient Care, and Team Leadership
- Role
- Operations Manager at Aspen Dental
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sharon Anthony
I am an enthusiastic and professional candidate who enjoys being part of or lead a…
Experience
Operations Manager
Oct 2022 — Present · Houston, TX, US
Provide strategic leadership for daily operations in a multi-provider dental practice, ensuring high-quality patient care and operational excellence. • Direct and mentor a team of clinical and administrative staff, fostering accountability, professional development, and a culture of collaboration. • Act as the primary liaison between providers, staff, and corporate leadership, aligning office operations with company initiatives and compliance standards. • Champion patient-first initiatives by enhancing service delivery, streamlining processes, and addressing concerns with empathy and urgency. • Lead change management efforts by implementing new systems, optimizing workflows, and training staff to adapt successfully.Key Highlights: • Elevated team performance, resulting in recognition as a top-performing office in the region. • Reduced staff turnover through employee engagement and leadership development. • Consistently exceeded organizational benchmarks for compliance and patient satisfaction.
Education
University of Houston-Clear Lake
Bachelor of Science - BS, Healthcare
American Academy of Professional Coders
Professional Billing
Lone Star College
Associate of Science - AS
Skills
- Customer Service
- Microsoft Excel
- Powerpoint
- Management
- Microsoft Word
- Microsoft Office
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